SRM HD Tie Down Kit

The Go Rhino 5950130T XRSSRM Rhino Tie Down Kit has garnered a mixed reception from Consumers, reflecting both functional benefits and significant concerns over quality control and customer service. Users have generally found the tie-downs to be solid and effective, especially for securing items like dog crates, kayaks, and other cargo on their trucks. Many praised the design, which provides a stable anchor point that minimizes lateral movement, particularly during acceleration and turning. However, a recurring issue that users face is the incomplete installation experience due to missing parts—specifically, the lock washers that are essential for a secure installation. Several customers expressed frustration over this detail, which can compromise the product's safety. This dissatisfaction is compounded by broader criticisms of Go Rhino's customer service, with multiple reports of poor handling of complaints and difficulties obtaining necessary replacements or refunds. Despite the product's sturdy Construction, numerous users have reported quality concerns, including instances of scratches leading to rust over time, indicative of less-than-robust finish quality. The general sentiment is clear: while the tie-downs themselves may function as intended when all necessary components are present, the overall customer experience is marred by inadequate product support and quality assurance from the Go Rhino company. **